Welcome to Pokémon TCG Supplier. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing any order.
General Information
Pokémon TCG Supplier is an online wholesale platform specializing in Japanese Pokémon Trading Card Game products, One Piece TCG, and other Japan exclusive TCG items.
All products are sourced directly from trusted suppliers in Japan, ensuring authenticity and sealed factory condition.
By using our website, you confirm you are at least 18 years old or have permission from a legal guardian.
Product Availability & Descriptions
• All items listed are 100% authentic Japanese sealed products unless stated otherwise.
• Product availability may change due to high demand; we operate on a first-come, first-served basis.
• Images are for illustration purposes; actual box art or packaging versions may vary depending on Japanese print waves.
• We reserve the right to update, modify, or discontinue products without prior notice.
Pricing & Currency
• Prices can change at any time due to market demand, supplier cost changes, or currency fluctuations.
• Bulk/wholesale pricing requires meeting our minimum order requirement (usually 15 boxes unless agreed otherwise).
Minimum Order Policy
• Wholesale customers must meet the stated minimum box requirement to access wholesale pricing.
• Orders below minimum may not be accepted unless approved by our team.
Payment Terms
Pokémon TCG Supplier currently accepts:
Bank Transfer (Primary Payment Method)
• UK clients: Local bank account (Revolut UK Business Account)
• EU clients: BANK SEPA transfer account
• Cryptocurrency
❌ Not Accepted at This Time:
• PayPal (only for specific verified repeat clients)
• Cash on delivery
• Credit cards
Payment must be completed in full before processing and shipping your order.
Orders with incomplete or delayed payments may be cancelled.
Shipping & Delivery
We ship worldwide using trusted courier companies:
• DHL Express
• FedEx
• Japan Post EMS
• UPS (depending on region)
Shipping Terms:
• Shipping fees vary by country and order size.
• All shipments are tracked and protected until delivered.
• Delivery times typically range from 3–10 business days, depending on the destination.
Customs & Import Duties:
• Buyers are responsible for all customs taxes, VAT, import fees, or clearance charges required by their country.
• Customs delays are beyond our control and do not qualify for refunds.
Order Processing & Fulfillment:
• Orders are prepared within 24–72 hours after payment confirmation.
• Before shipment, clients receive a photo of their sealed packaged order for verification.
• Once shipped, tracking information is provided immediately.
Refunds, Returns & Cancellations
Due to the nature of collectible products:
No refunds or cancellations after the order has been paid and processed.
Returns are only accepted if:
• A wrong product was shipped
• Severe shipping damage occurred (proof required within 24 hours of delivery)
We do not accept returns for:
• Change of mind
• Market price changes
• Minor cosmetic box imperfections caused during international transit
• Pull rates, hit ratios, or sealed contents
All products are factory sealed; we are not responsible for manufacturer print errors or pull variations.
Authenticity Guarantee
We guarantee:
• Products are 100% authentic Japanese TCG items
• Factory sealed boxes
• Direct supply from reputable Japanese distributors
We do not sell counterfeit, resealed, or tampered products.
Wholesale Partnerships
For recurring wholesale clients, we offer:
• Priority restock access
• Reserved allocation for new releases
• Discount tiers for high-volume orders
• Optional long term partnerships depending on client reliability
Contact us via email or WhatsApp for partnership approval.
Liability Limitation
Pokémon TCG Supplier is not responsible for:
• Delays caused by customs or courier services
• Lost parcels after successful delivery confirmation
• Import restrictions or legal issues in your country
• Product value fluctuations in the secondary market
Privacy & Data Protection
We collect only necessary information to process your order (name, address, contact details).
We never sell or share your personal information with third parties.
Acceptance of Terms
By placing an order, you confirm that you have read and agree to these Terms & Conditions in full.
For any questions, you may contact us through:
• Email
• WhatsApp Business
• Live Chat
• Website Contact Form